Customer Ratings
Customer Rating allows customers to rate their overall experience after placing an order.
It helps sellers understand how customers feel about the service and overall experience.
On This Page
Why Customer Rating is Important
Customer Rating helps sellers to:
- Know how customers feel about their experience
- Understand customer satisfaction level
- Improve service based on customer feedback
- Build trust with new customers
- Offer a better overall experience
Customer Rating Features
- Customers can give star ratings
- Customers can share their experience in words
- Overall customer rating is displayed
- Easy to view and understand ratings
Steps to View Customer Rating
- Sign in to the portal.
- Open the orders section.
- Select an order to view details.
- Check the customer rating and feedback.